Cancellation and Modification Policy
Flexibility Matters: Your Guide to Smooth Cancellations and Hassle-Free Modifications
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- Cancellation and Modification Policy
Booking Policy:
- You can book a holiday tour package a maximum of 180 days before the trip start date. Similarly, a holiday tour package can be book till a minimum of 15 days before the trip start time.
- Any holiday tour package booking can be done through our website at www.GoldenTrianglePackageTours.com or call/WhatsApp at +91 7303039611
- To book online or get online confirmed bookings, customers need to pay a 30% advance amount. The rest amount have to be paid either 15 days prior to the trip start date or upon arrival (only in specific cases). The advance will be calculated on the estimated total cost of the holiday tour package and it will be adjusted with the final payment at the start of the tour.
- Only in specific cases, customers can generate or get an online booking request/confirmation without making any advance payment. In that case, we will get in touch with the customer to confirm the booking.
- You are advised to carry a printout of the booking confirmations SMS or booking voucher for identification purposes.
Modification Policy:
- Customers are allowed to modify the start or end date (prepone or postpone) for a booking by only paying the same charges that the hotel or vehicle may charge for the modification/s. More so, such modifications are subject to availability of the hotel and vehicle. Customers are advised to communicate us at the earliest about the same.
Note: All the cancellations/modifications charges will be in accordance to the rules followed by the concerned hotel or vehicle for the tour package. - Customers are allowed modifications even after the trip started but in such cases, you must have to inform us about the same.
- You must send to us or inform about any modification requests and only then will we confirm the same via an SMS or email or call.
Cancellation Policy:
- Customers are advised to send all the cancellation requests online or email us at info@goldentrianglepackagetours.com or saidaytours@gmail.com.
- Once vouchers are sent, any cancellation of rooms - 01 Night retention would be charged for the number of rooms cancelled.
- Free cancellation up to 90 days prior to departure.
- 89 - 61 days before departure: 15% of total cost will be charged as cancellation fee.
- 60 - 51 days before departure: 25% of total cost will be charged as cancellation fee.
- 50 - 41 days before departure: 50% of total cost will be charged as cancellation fee.
- 40 - 30 days before departure: 75% of total cost will be charged as cancellation fee.
- Less than 30 days before departure: 100% of total cost will be charged as cancellation fee.
- In case of no show or cancellation on the same day, 100% of the tour will be charged as cancellation fee.
- In regard to Airfare please note there will be a cancellation charge of USD 50 per person for any last minute cancellations. This policy is subject to change by the airlines without any prior notice. This cancellation policy may change in the near future. You are requested to please make a note of same accordingly.
- We never entertain or do cash refunds.
Note: The above cancellation policies are based on the new rules and regulations of hotels/ airlines and we have no say in it and it is applicable for all operators.
Payment Policy:
30% Deposit payable upfront. Remaining balance payable 45 days prior to trip departure.